Same Standards Everywhere
Whether you're playing live baccarat on desktop or slots on mobile, your data is protected by the same encryption and access controls.
LEGAL REFERENCE
Your Privacy Matters to Us
We built alien138 around your trust. This privacy policy shows exactly how we collect, use and protect your personal information when you open an account, deposit via DANA...
Data ProtectionTransparent PracticesIndonesia-CompliantAccount SecurityPayment Safety
What We Collect and Why
When you join alien138, we collect your name, email, phone number and account credentials to verify your identity and comply with local regulations in supported regions. We also record your deposit and withdrawal history, game activity and device information to prevent fraud, improve your experience and process payouts through DANA, OVO, GoPay and QRIS. We never sell your personal data to third
parties. Your information stays with us and our trusted payment processors.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
EDITORIAL CLARITY
How We Earn Your Trust
Encryption Standard
All data transmitted between your device and our servers uses industry-standard SSL encryption to protect your account credentials and payment...
Regular Audits
We conduct regular security audits and penetration testing to identify and fix vulnerabilities before they affect your account or personal...
Compliance Framework
Our privacy practices align with data protection standards applicable in Indonesia and supported regions where we operate our live casino...
Limited Access
Only authorized team members with a legitimate business need can access your personal data. We log all access attempts and...
Breach Response
If we discover unauthorized access to your account or data, we notify you immediately and take steps to secure your...
Third-Party Vetting
Payment processors like DANA, OVO, GoPay and QRIS meet strict security requirements. We review their privacy practices before integrating them...
BENCHMARKED
Consistency Across Our Platform
Unified Account
Your single alien138 account works across all devices. We don't duplicate your personal information; one secure record serves your entire experience.
Consistent Retention
We keep your account data for as long as you're active plus a retention period required by law. Deleted accounts are purged according to our schedule.
Payment Data Handling
DANA, OVO, GoPay and QRIS transaction details are processed by our payment partners. We store only transaction IDs and amounts, not full payment credentials.
Cookie Policy
We use cookies to remember your login, track your session and improve site performance. You can manage cookie preferences in your browser settings.
Marketing Communications
We send promotional emails and in-app messages about new games and offers. You can opt out anytime from your account notification preferences.
Data Portability
You can request a copy of your personal data in a portable format. Contact [email protected] to start the data export process.
QUICK SIGNAL
What Defines Our Privacy Approach
01
Transparent Disclosure
We tell you upfront what data we collect, how we use it and who we share it with. No hidden clauses or surprise data sales.
02
Your Control
You decide what information we collect and how we contact you. Update your preferences anytime from your account settings dashboard.
03
Fraud Prevention
We analyze account activity to detect suspicious behavior and protect your funds. This keeps your DANA, OVO, GoPay and QRIS deposits safe.
04
Minimal Collection
We ask only for information we actually need to verify your identity, process payouts and comply with local regulations in supported regions.
05
Secure Deletion
When you close your account, we delete your personal data according to our retention schedule unless law requires us to keep records longer.
06
Regular Updates
We review and update this privacy policy as our platform evolves. We notify you of material changes and ask for your consent when required.
Privacy Questions Answered
We retain your account data for 12 months after closure to comply with local regulations and resolve any outstanding disputes. After that period, we securely delete your information unless law requires longer retention.
Yes. Email [email protected] with a data access request and we'll provide a complete export of your personal information within 14 days in a portable format you can download.
We share only essential information with payment processors (DANA, OVO, GoPay, QRIS) to process your deposits and withdrawals. We never sell your data to advertisers or marketing firms.
We monitor our systems 24/7 for unauthorized access. If a breach occurs, we notify affected users immediately, secure the vulnerability and work with authorities where required by law.
All payment data is encrypted during transmission and stored securely. We don't retain full card or e-wallet credentials; payment processors handle sensitive details directly.
Absolutely. Unsubscribe from promotional emails anytime via the link in any message or by updating your notification preferences in your account settings.
Our servers are located in supported regions. If data is transferred internationally for backup or processing, it remains encrypted and subject to the same protection standards as this policy.